Privacy Policy

Effective Date: 10/31/2025
Last Updated: 10/31/2025

Chasing Time (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service's.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, billing information, and login credentials.

  • Customer Communications: Call logs, SMS message history, appointment requests, and related client interactions.

  • Usage Data: Information about how you use the Service, such as device type, browser type, IP address, and access times.

  • Payment Information: Processed securely through our payment providers; we do not store full credit card numbers.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service.

  • Facilitate automated text responses and appointment scheduling.

  • Process subscription payments.

  • Communicate with you regarding updates, promotions, and support.

  • Improve Service performance and prevent fraud or misuse.

3. How We Share Information

We may share information with:

  • Service Providers: Third parties that assist in payment processing, SMS delivery, hosting, or analytics.

  • Legal Compliance: If required by law, regulation, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information as long as your account is active or as needed to provide the Service. Upon account termination, we may retain limited information to comply with legal obligations.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, please contact us at: [email protected]

7. Children’s Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.